Frequently Asked Questions

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How often should I clean my chimney?

At least annually for regular wood burning. Heavy use or visible soot may require more frequent sweeps.

What is a Level 2 inspection?

A comprehensive review with video/camera of internal surfaces, often required after changes or property sale.

Are you insured and certified?

Yes. We carry liability insurance and follow CSA safety standards. Many techs have WETT-related training.

Do you service my province?

We cover most provinces. Use the province selector in the header to confirm availability in your area.

Will there be any mess?

We use HEPA vacuums, floor covers, and a strict cleanup checklist to leave your space spotless.